1. Acceptance of Terms

By accessing or using the BOOTH platform, website (boothapp.co), mobile applications, or any related services (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and Booth Barber Technology Inc., doing business as BOOTH (“BOOTH,” “we,” “our,” or “us”). If you do not agree to these Terms, you may not use the Platform.

2. Description of Service

BOOTH is a marketplace that connects barbershop owners with barbers seeking chair or booth rental opportunities. We facilitate discovery, communication, booking, and payment between parties. BOOTH is not a party to any rental agreement, employment relationship, or contractor arrangement between users. We do not own, operate, or manage any barbershop listed on the Platform. All rental terms, conditions, and disputes are between the shop owner and the barber.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use the Platform. By creating an account, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

4. User Accounts

You must provide accurate, current, and complete information during registration and keep it updated
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account
You must notify us immediately at contact@boothapp.co if you suspect unauthorized access to your account
One person or business entity may not maintain more than one account without prior approval
We reserve the right to reclaim or reassign usernames or account identifiers at our discretion

5. User Conduct

You agree not to:

Provide false, misleading, or fraudulent information in your profile, listings, or communications
Violate any applicable local, state, national, or international laws or regulations
Discriminate against any user on the basis of race, color, religion, sex, national origin, disability, or any other protected characteristic
Harass, threaten, or abuse other users through messages or any other means
Use the Platform to solicit users for transactions outside of BOOTH in order to avoid Platform fees
Scrape, crawl, or use automated means to access the Platform or extract data
Attempt to gain unauthorized access to our systems, other user accounts, or data
Upload content that is illegal, harmful, defamatory, or infringes on intellectual property rights
Interfere with or disrupt the integrity or performance of the Platform

6. Shop Owner Responsibilities

If you list a shop or booth on the Platform, you agree to:

Provide accurate and up-to-date listing information, including pricing, availability, amenities, and photos
Only upload photos of the actual barbershop space — interior, exterior, signage, chairs, mirrors, equipment, and your team in the shop. Haircut close-ups, portfolio/before-after shots, and customer face photos do not belong on shop listings — those are barber-profile content. Photos that misrepresent the shop, are unrelated, off-topic, promotional for another business, or otherwise misleading are prohibited and may result in removal of the shop listing or termination of the account without notice.
Maintain a safe, clean, and lawful workspace that complies with all applicable health, safety, and licensing requirements
Honor confirmed bookings and communicate any changes promptly
Ensure you have the legal right to offer booth or chair rental at your location
Set your own pricing and rental terms in compliance with applicable laws

7. Barber Responsibilities

If you use the Platform as a barber, you agree to:

Hold any licenses or certifications required by your jurisdiction to practice barbering
Respect the shop’s rules, policies, and workspace upon arrival
Honor confirmed bookings and communicate any cancellations in advance
Maintain appropriate professional liability coverage where required by law

8. Payments, Fees, and Payouts

All payments on the Platform are processed securely through Stripe. By using the Platform, you agree to the following:

Barbers agree to pay all fees associated with their booth rental bookings as displayed at the time of booking
Shop owners receive payouts through Stripe Connected Accounts, subject to Stripe’s terms and processing timelines
BOOTH charges a 5% platform service fee on booth rental bookings, added on top of the rent and disclosed at checkout before payment. The shop receives the full rent it listed; BOOTH pays standard card processing out of its fee, so nothing is deducted from the shop’s payout
Fees are non-refundable unless otherwise stated in our refund policy or required by applicable law
You are responsible for any taxes arising from your use of the Platform, including income tax on earnings
BOOTH is not responsible for delays, holds, or issues caused by Stripe or your financial institution

Appointment bookings and memberships. For client appointments and memberships booked through a barber’s BOOTH storefront, BOOTH charges a 5% platform fee, minimum $1, deducted from the barber’s proceeds. Payments settle directly to the barber’s connected account. Nothing is added to what the client pays — the client pays exactly the price the barber lists, and BOOTH pays standard card processing out of its own fee. Services priced under $5 are not taken online; the barber collects them in person. Where a payment costs BOOTH materially more to process — a payment made in a currency other than US dollars, for example — the platform fee on that payment is higher and is disclosed before payment.

Card processing. BOOTH pays standard card processing on payments taken through the Platform out of its own fee. BOOTH may make available an option for a barber to pass card-processing cost through to the client; where that option is available and a barber turns it on, it appears at checkout and on the receipt as a separate line labeled “Processing”, equal to the actual card-processing cost, and BOOTH takes no margin on it. That option is not offered for new bookings as of October 1, 2026. Appointments booked while it was available keep the totals they were booked at, and their receipts remain a record of what was actually charged.

BOOTH Bookings. The barber bookings suite (online booking page, calendar and availability, services, memberships, and client management) is free to every barber on BOOTH. There is no subscription and no per-booking charge. Where a client pays for an appointment through BOOTH, the 5% platform fee described above applies to that payment, taken from the barber’s earnings; it is not a charge for using Bookings, and it is not added to the client’s total.

9. Cancellations and Refunds

BOOTH’s default rule is no refunds. Booth rental payments are non-refundable once processed. BOOTH is a discovery and payments platform — the rental relationship is directly between the barber and the shop owner, and any cancellation, prorated refund, or credit is at the shop owner’s sole discretion under their own rental policies.

If the shop and barber agree on a refund, the shop owner may issue one through the BOOTH dashboard. Refunds reduce the next payout to the shop by the refunded amount. BOOTH does not arbitrate disagreements about rental terms.

BOOTH will refund the platform fee only in the following cases:

Duplicate charge for the same rental period
Charge processed after a confirmed cancellation by both parties
Demonstrable platform malfunction that resulted in the payment
As required by applicable law or by Stripe’s dispute outcome

BOOTH Bookings. Bookings is free, so there is no subscription charge to refund. BOOTH will refund a charge raised under the former Bookings subscription in the case of a duplicate charge, a charge processed after a confirmed cancellation, a demonstrable platform malfunction, or as required by applicable law.

Chargebacks. Initiating a chargeback rather than working with the shop and BOOTH to resolve the issue may result in suspension of your account pending review. BOOTH will defend chargebacks on the shop owner’s behalf using booking records, messages, and rental terms displayed at checkout.

How to request a refund. Contact the shop owner directly through BOOTH messages first. If you believe a refund is owed by BOOTH under one of the cases above, email contact@boothapp.co with your booking ID and we’ll respond within 3 business days.

10. Text Message (SMS) Program

By providing your mobile number on the Platform, you agree to receive transactional text messages from BOOTH (Booth Barber Technology Inc.) about your appointments, bookings, booth requests, payments, account activity, and account security, including one-time verification codes. We do not send marketing texts.

Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time; you will receive one confirmation that you have been unsubscribed. Reply START to resubscribe.
Reply HELP for help, or contact contact@boothapp.co.
Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle your mobile number, and boothapp.co/sms for program details.

11. Intellectual Property

The BOOTH name, logo, brand assets, website design, software, and all related content are the exclusive property of Booth Barber Technology Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any BOOTH materials without prior written consent. Content you upload to the Platform (such as photos, descriptions, and profile information) remains yours, but you grant BOOTH a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with operating and promoting the Platform.

12. Limitation of Liability

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, BOOTH disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. BOOTH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. We do not guarantee the quality, safety, legality, or suitability of any booth rental, shop, or barber found through the Platform. Our total aggregate liability to you for any claims arising from your use of the Platform shall not exceed the total fees you have paid to BOOTH in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Booth Barber Technology Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any rental arrangement or dispute between you and another user.

14. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of the Platform shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in Chicago, Illinois. You agree to waive any right to a jury trial or to participate in a class action. Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

15. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or the Platform, or for any other reason at our sole discretion. You may also delete your account at any time through your account settings. Upon termination, your right to use the Platform ceases immediately, but provisions that by their nature should survive (including limitation of liability, indemnification, and dispute resolution) will remain in effect.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. These Terms are written in English. Where BOOTH provides a translation, the translation is offered for convenience only; if there is any discrepancy between a translated version and the English version, the English version governs.

17. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Platform.

18. Contact Us

If you have questions about these Terms of Service, please contact us at contact@boothapp.co

Booth Barber Technology Inc. (dba BOOTH), 2215 S Ford Ave, Ste 301, Chicago, IL 60616