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Common questions
What is BOOTH?
BOOTH is where barbershops rent out chairs and barbers find one. Shop owners list their shop and chairs, send rental agreements and collect booth rent. Barbers browse open chairs, sign on their phone and pay rent in the app.
What does BOOTH cost?
Nothing for shop owners: no monthly fee, no listing fee, no per-barber fee. Barbers pay a 5% platform fee on booth rent paid through BOOTH, added on top of the rent and shown at checkout (Subtotal + Platform fee + Total) before you pay. The shop receives the full rent it listed.
How do rent payments and autopay work?
Rent is paid by card through Stripe. At checkout you choose a one-time payment or auto-renewing. On autopay your plan renews on its schedule (daily, weekly, bi-weekly or monthly, as the shop set it) and your card is charged each period, so nobody has to chase rent.
When do shop owners get paid?
Connect Stripe from Settings in your dashboard. Rent paid through BOOTH settles to your Stripe account, and you can withdraw with a standard or instant payout. Your first payout can take longer while Stripe verifies your account; after that, standard payouts usually take a few business days.
Can I get a refund on booth rent?
Booth rent is non-refundable once it is processed. Any refund or credit is up to the shop owner, under their own rental policy, and they can issue it from their dashboard. BOOTH refunds its 5% fee for a duplicate charge, a charge after a cancellation you both confirmed, or a payment caused by a fault in BOOTH.
How do I join a shop?
Either the owner invites you or you find them. An owner taps Add barber on their roster and sends you a link, with or without a plan; open it and create your account, and you are on the shop's roster. If the invite came with a plan, it is waiting for you to accept. To find a shop yourself, browse Listings and tap Inquire.
Can rent be paid in cash?
Yes. The owner records cash rent in BOOTH so it shows in their revenue. BOOTH takes no fee on cash, and cash rent does not earn rewards points. If you were on autopay, the owner moves you to cash, which stops autopay at that shop.
How do rewards points work?
Barbers earn 1 point for every $1 of booth rent paid through BOOTH, multiplied by their tier, plus an extra point per dollar when rent renews on autopay. There are also 100 points for your first rent payment and 250 for joining your first shop. Points go toward clippers, trimmers and shavers in the rewards shop.
How do I delete my account?
Sign in, open Settings, go to the Security tab and tap Delete my account at the bottom. You will be asked to confirm, and it cannot be undone. If you cannot sign in, email support@boothapp.co from the address on the account.
I can't sign in. What do I do?
Use the same way you signed up: Apple, Google, or email and password. If you forgot your password, tap Forgot password? on the sign-in page and we will send you a reset link. Still stuck? Send us a message on this page; it works without an account.
Guides
- List your shopCreate a shop listing, add open chairs, and publish so barbers can browse and apply from the BOOTH directory.10 min read
- Onboard barbers to your shopMove a barber from inquiry to an active chair with a signed agreement and scheduled rent payments.8 min read
- Connect Stripe and receive payoutsLink a Stripe account once so booth rent and chair bookings deposit to your bank automatically.5 min read
- Find a chair or get hiredBuild your profile, browse open chairs, and complete onboarding once you and an owner agree on terms.7 min read
- Earn and redeem rewards pointsPoints accrue on booth rent paid through BOOTH and can be redeemed for equipment and supplies in the rewards shop.4 min read